Manage Tickets

No. With Digital Tickets, all tickets are fully digital and only accessible on your mobile device. Your phone is your ticket.  Screenshots will NOT work.

No. A mobile ticket must be presented in the app, mobile website or within your phone’s wallet to gain entry.

Please add your ticket to your phone’s wallet at least 48 hours in advance of the tournament.

Download the Ticketmaster app from the iTunes App Store or the Google Pay Store. Go to “Tickets” or “Manage Tickets.” You can browse for the specific event you are looking for, then tap to see the tickets. When you arrive at the tournament, present your smartphone at the entrance for entry. If you have multiple guests’ tickets on your phone, swipe to scan multiple tickets.

Account Manager gives you the ability to easily manage your weekly tickets.

You can use the same email address you have always used to log into your Ticketmaster Account. The system will recognize your email address. (NOTE: the system may ask you to reset your password) Once you are logged in, you can use the same username and password for both Ticketmaster.com and Account Manager sites.

By merging the Ticketmaster.com and Account Manager credentials, your account has an extra layer of security, and you no longer need to remember multiple usernames and passwords in order to access your tickets.

After you click “Sign In” on Account Manager, you will be able to select “Forgot Password?”. You will be issued a one-time-use code to reset your password.

Once you enter your email address to sign in, the system will confirm whether or not you have an existing account. If the system does not find an account linked to your email, you will need to create a Ticketmaster account.

Please contact the Ticket Office at tickets@theallychallenge.com. We would be happy to assist you in changing the email on your account so you can log in with your updated email address.

No. Tickets purchased through Account Manager must be managed in the Account Manager account, and Ticketmaster.com purchases must be managed through the Ticketmaster app. The login information will be the same, but the systems remain separate.

If your friend does not have an Account Manager account, they will need to create one. You can follow the steps in our helpful guide (link above) to transfer your digital tickets.